What is your Privacy Policy?
We do not collect any information for the purpose of resale to a third party. Your privacy is very important to us, so we only use the information provided to process orders, and will only use your information to inform you of new products and services, if you so choose.
What kind of floss do you recommend using?
Our products contain DMC and JP Coats floss color chart numbers.
What supplies do I need to get started?
Your should have a selection of needles, an embroidery hoop to hold your fabric tight, scissors, floss, and fabric or a stamped piece. Each package lists the colors and number of skeins needed. You may also use colors of your choice.
I am stitching a stamped design quilt block, and the blue x's show under my stitches. What should I do?
You must finish the entire piece you are working on, and complete the entire quilting before you wash the piece. The ink will be removed by water, so do not get any water on the piece before you finish. Follow the instructions on the package.
How is shipping handled?
The shipping is a set rate on the amount of your purchase which also includes a $2.00 handling charge on every order.
What is your return policy?
We accept all returns of products if they have not been used. The return shipping fees are the responsibility of the customer we are not responsible for lost or damaged returns. Returned merchandise will only be accepted up to 15 days from date of receipt. Please email us to inform us of the return so we know about it.
How do I know how many strand of floss to use?
It is typically recommended to use 3. We prefer to use only 2 when we do the outline stitch as it gives you a finer line. When we do the cross stitch we use 3 as it fills out the stitch and makes it look fuller.
How do I know how many packages I need to do a project?
Each package description has the information on how many packages it will take to make a twin, queen, or king size quilt. Also take into consideration on how the quilt will be put together. Whether there is a 2 inch strip or a pieced quilt block or just interlocking blocks it will vary. If you have a question on how to figure this out , please feel free to email us and we will try our best to help you figure out how many blocks you will need. drooper@frontiernet.net
What does interlocking blocks mean?
It means that all the blocks are sewn together without a strip of fabric between, as they form a design when they are sewn together. It is recommended that your sew your blocks together before you stitch them, as they can stretch from the embroidery hoop, and the designs may not match.
What is a applique?
A applique is a piece of material cut and sewn over the design to fill in the area specified. Using coordinating and contrasting fabrics can give you a very unique look.
How do I end my thread?
On the last stitch weave your thread back under your work ending on the back and then tie your knot.
